Merstow Green Medical Practice

Abbey Lane, Evesham, Worcestershire, WR11 4BS
Appointments: 01386 765600 / Fax: 01386 768189 / Prescriptions: 01386 768131 from 9.00am to 10.00am

Request a prescription

A recent change to the Patient Online Services system asks patients to nominate a pharmacy.  THIS IS NOT NECESSARY FOR DISPENSING PATIENTS WHO COLLECT THEIR MEDICATION FROM THE PRACTICE. DISPENSING PATIENTS SHOULD THEREFORE CLICK THE ‘NOT NOW’ OPTION WHEN ASKED TO NOMINATE A PHARMACY AND YOUR MEDICATION WILL CONTINUE TO BE DISPENSED IN THE SAME WAY.

You will only be prompted with the ‘Nominate a pharmacy’ screen when you first request repeat medication through the new service.  Selecting Not now will generate the request as normal.  The ‘Not now’ option is shown in the screenshot below:

The Online Service also allows you to view a summary of your medical records, medication list, allergies and immunisations.  If you experience problems accessing your Online Services account, please contact the Practice on 01386 765600.

Repeat Prescriptions

If your GP has advised long-term drug therapy, repeat prescriptions can be ordered by:

  • Telephone on 01386 768131 from 9.00am to 10.00am
  • Using the online Repeat Prescriptions Form
  • Post enclosing a stamped addressed envelope
  • In person leaving the prescription in the box at Dispensary

Prescription charges from 1 April 2018 are £8.80 per item on prescription unless you are:

  • Under 16 years of age
  • 16, 17 and 18 years of age and in full time education
  • 60 years of age and over
  • Have a valid maternity exemption certificate
  • Have a valid medical exemption certificate
  • Have a valid prescription pre-payment certificate
  • Have a valid War Pension exemption certificate
  • Named on a current HC2 charges certificate
  • Prescribed free-of-charge contraceptives
  • Getting Income Support
  • Getting income based Jobseeker’s Allowance
  • Entitled to, or named on, a valid NHS Tax Credit Exemption Certificate
  • Have a partner who gets Pension Credit guarantee credit

Please be sure to give full and accurate details of the medication you require, including the name and strength by referring to the tear-off slip on the back of your prescription.  Please delete those items that you do not need, to ensure we issue you with your exact requirements.

Please make an appointment in good time if your GP asks to review your medication before your next prescription is due.  Please note that the GPs will not normally prescribe a new medication, or medication you have not taken for some time, without seeing you.

Please allow 48 hours (Monday to Friday) for completion of repeat prescriptions.  Prescriptions can be sent to the chemist of your choice by prior arrangement.  We are able to dispense to patients living more than one mile from the centre of Evesham.  We stock most common medication and are able to obtain other medication within 24 hours.

If you are using our online repeat prescription service, please ensure you have given us your full contact details.

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Charges

From 1 April 2018, the charges are:

  • Prescription (per item): £8.80
  • 3-month prepayment certificate (PPC): £29.10
  • 12-month PPC: £104.00

If you will have to pay for 4 or more prescription items in 3 months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.  The charge for a single prescription is £8.60, whereas a 3 month PPC will cost you £29.10 and a 12 month PPC £104.00.

  • Telephone advice and order line 01386 768131

There is further information about prescription exceptions and fees on the NHS website.

What is Patient Access?

With Patient Access, depending on the services enabled at your GP Surgery, you can:

  • Book new appointments without having to phone.
  • Order repeat prescriptions so they are ready to pick up.
  • Change your address details in seconds.
SecureSign in / Register with Patient Access Download Patient Access for Android Download Patient Access for IOS

Having problems?

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  • If you are still having problems after reading these articles please report the issue to your practice.